Responsible Gaming

We believe that in order to fully enjoy your Golden Palace Online Casino gaming experience you need to know how to play wisely and within your budget. Below, we explain how we ensure the fairness of our games using independent authorities. We also outline other fairness features and benefits. We've even included information on how to get the utmost in entertainment value.

TABLE OF CONTENTS (click on the item(s) listed below to learn more about your topic of choice)

Fair Gaming

Golden Palace Online Casino enjoys an impeccable reputation both in the industry and among our players. We maintain a truly fair, transparent, and secure gaming environment and build long-lasting relationships with our players. To demonstrate our transparency there is a unique, built-in game and financial history feature. Any player can review every wager s/he has ever placed, including the exact date and time, amount wagered, winnings, and detailed game results. The financial transaction history displays all deposits and withdrawals from the player's casino account. Both of these features can be accessed at any time while online.

Golden Palace Online Casino operates under a license issued by the Curacao Internet Gaming Association (CIGA) - www.ciga.an. Any deviation from the approved and permitted manner of our business would result in the immediate annulment of this license.

As one of the leaders in the 'Responsible Gaming' community, we have initiated many ways to support your game play so that it is safe, secure, and entertaining. We have implemented measures to ensure that:
  • There are no players under 18 years of age
  • That you can prevent certain members of your family from gambling
  • There are no illegal players
  • That our software is fair in the games that we offer
  • That we follow a Code of Regulations in administering our games
  • That, if you want to contact a gaming support organization, the addresses are here.

All this information and more are in the following section.

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'Good Gaming' Certifications

At the bottom of every Golden Palace Online Casino webpage, you will see a number of 'Good Gaming' logos. These logos represent the protective measures we have implemented for the safety and protection of our players and their families. Each of these logos is explained below.

Our Certification Logos & What They Mean:



Under-Age Gambling

It is absolutely against the law to gamble if you are under the age of 18. Furthermore, it is against our own Terms of Use. Golden Palace Online Casino is opposed to gambling by minors and has taken steps to prevent it.

This logo shows that we make every effort to prevent gaming by those under 18, which is illegal in all jurisdictions and under our Gambling Registration.

Parents: if your computer is accessed by under-age children, you can prevent them from gambling. 'Site-filter' programs like NetNanny, PC TimeCop or BrightFilter will prevent minors from accessing gambling sites.

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Curacao Internet Gaming Association (CIGA)

We are licensed and regulated by the Curacao Internet Gaming Association (CIGA) a gaming and egambling licensing and regulatory authority established in Curacao, a British Crown dependency and part of the Bailiwick of Guernsey,the Channel Islands. The regulations are designed to ensure that all interactive gaming and gaming related activities satisfy four basic principles:
  1. License holders, its associates and key persons have met corporate and personal probity and are suitable to operate.
  2. The software, which makes the odds for games played on this site, meets internationally and recognized standards for fairness.
  3. Operators systems are not used as a source for crime.
  4. Players are treated fairly and winnings are paid according to the interactive gaming and wagering regulations.



TST Technical Systems Testing



TST Technical Systems Testing North America Incorporated is a well-known and respected statistical and technical software testing firm, located in Vancouver, BC Canada. They test all of our poker and casino games to industry-standard levels of fairness and accuracy, and issue letters of compliance for sites that satisfy these stringent standards.

Note: all our gaming software is written by PlayTech, the leading software provider in the gaming industry. Therefore, the TST compliance letters feature PlayTech's name. As a PlayTech client, we use their software without alteration and therefore can display this logo and the compliance letter that it links to.

TST compliance letters for our casino games can be accessed by clicking on the TST logo above.

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Responsible Gaming


We strongly advise our players not to gamble unless they can demonstrate responsible behavior such as knowing whether to gamble and when, and how much money or time to spend at the tables.

Click here for more information about Gamble Aware.



Gamblers Anonymous

Gamblers Anonymous are well known for their responsibility and support for those with gambling problems. Click here for more information.



Staying in Control

We want you to enjoy your gaming experience and we also to help you to determine if your gaming behavior is problematic. Click here to learn more about 'Staying in Control'.



A Responsible Entertainment Experience

We want you to enjoy your Golden Palace Online Casino experience. If at any time you feel that there are issues that need to be brought to our attention please contact our Support specialists at the telephone numbers, chat lines or web addresses listed.

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