Effective November 1, 2004
This Golden Palace Online Casino Privacy Statement discloses the information privacy practices for Golden Palace Online Casino's Web site, www.GoldenPalace.com
Your online privacy is important to us here at Golden Palace Online Casino. To better protect your privacy we explain here our information practices about the way your information is collected and used. This statement is available via a link from our home page ( http://www.GoldenPalace.com ) and is available directly at ( http://www.GoldenPalace.com/privacy.php ).
Information Collected about you
Golden Palace Online Casino collects two forms of personally identifiable information ('PII') online: Web Server log file analysis information ('Traffic Analysis') and Web visitor registration information ('User Information') voluntarily provided to Golden Palace Online Casino by visitors who log onto the site. User Information includes information that can identify you as a specific individual, such as your name, phone number, or e-mail address. Although you are required to register as a player at Golden Palace Online Casino in order to use our online gaming software, participate in the contests, and complete transactions, many areas of Golden Palace Online Casino can be accessed without providing any User Information.
Golden Palace Online Casino routinely gathers Information on Site activity, such as data on how many people visit the Site, the pages they visit, where they come from, how long they stay, which banner they have clicked onto arrive at our site, etc.
Such Traffic Analysis is:
- collected on an aggregate, anonymous basis, which means no PII is associated with this data, unless such user arrives from an affiliate, in which case we must track PII to compensate our affiliate;
- used to better design our Site, improve how we provide you with information on our products, customer service and to share with advertisers/affiliates to create targeted marketing.
PII is also collected on certain pages of the Golden Palace Online Casino. If you decide to contact Golden Palace Online Casino to ask a question, learn more about how to start playing at Golden Palace Online Casino, learn how to participate in the contest at Golden Palace Online Casino, how to download our software, registering for your free/real playing account, minimum system requirements, how many games we have, how frequently a winner is chosen, you will find that our customer service representatives can be contacted 24 hours a day, seven days a week at Tollfree: 00-800-0704-4507, such PII will assist us in complying with these requests.
Golden Palace Online Casino may ask you to provide User Information, to register for an account or participate in the contest. The information requested may include your name, address, e-mail address, shipping information, phone number, credit card and/or debit card information and your comments. User Information may be forwarded to our Management Company or Partner Company that is equipped to handle your order, inquiry or feedback.
Personally Identifiable Information is collected by means of online registration forms within our site or via our downloaded software. This Information is also collected to personalize and customize your experience on Golden Palace Online Casino.
User Information is gathered as part of any entry for a sweepstakes or other promotion. If you choose to enter a sweepstakes or other promotion we conduct, you will be required to submit certain personal information, such as your name, e-mail address, street address and phone number, and we will also ask for certain additional information, which is optional and is not required to enter the promotion. We will use the required personal information you submit to us for promotion administration purposes, such as notification of winners.
User Information is collected only when Site visitors voluntarily provide it. It is not necessary to provide any User Information in order to simply browse the Site.
How We Use Your Information
We use the Information you provide about yourself when registering and to provide you with information about other partner's similar products and promotions that may be of interest to you. Your Information may be shared with our employees, independent contractors, agents or other related entities and/or business partners acting on our behalf to fulfill an award or promotion; conduct surveys; collect payments or to provide a product or service you have requested. We do not share this information with non-partner companies except to the extent necessary to complete your transaction (such as with NetTeller, your bank, your Credit Card company) and, when we do share it, it is subject to their agreement to treat it as confidential business information and with the understanding that it may not be used for any purpose other than to perform their function.
We use return email addresses to answer the email we receive as well as to provide you with customer support, special promotions and offers.
In the course of growing or restructuring our business, we may purchase the assets of another company or sell the assets of our company. During these transactions, information about customers is frequently considered a business asset that is the subject of such a purchase or sale. Also, in the unlikely event that Golden Palace Online Casino, or substantially all of its assets are either acquired or subject to liquidation in bankruptcy, Information may be transferred as well.
Golden Palace Online Casino may contain hyperlinks to and from other Internet sites, including other partner sites. These sites may have different privacy practices from the ones described here. Since this Statement applies solely to this Site, please remember to read the privacy statements of the other sites you visit.
We release Information when we believe release is appropriate to comply with law, to enforce or apply our Terms and Conditions and other agreements, or to protect the rights, property, or safety Golden Palace Online Casino, Site users or others. This includes exchanging Information with other companies and organizations for fraud protection and credit risk reduction.
Requests for Additional Information
Golden Palace Online Casino may from time to time, contact the user directly to acquire more information in order to validate an online transaction or to disburse promotional monies.
As a registered user, you may receive e-mails from us about special promotions, surveys, contests, sweepstakes, newsletters about Golden Palace Online Casino and its marketing partners. We may also use your e-mail address or telephone number to contact you about changes to your account. To assess the effectiveness of these e-mails, we may attach a trackable URL (on an image within the email) that provides confirmation when you open an e-mail. This only occurs if your computer supports such technology. To protect your right not to provide us with this information, e-mail clients, such as Outlook, only send this tracking information to us when you have enabled such a feature, as it is disabled by default, in your mail client tool options.
You may also receive telephone calls about special promotions, surveys, contests, sweepstakes, on Golden Palace Online Casino and its marketing partners. E-mail or telephone marketing notifications containing offers for our marketing partners will be sent by Golden Palace Online Casino.
You may also receive postal mail notifications from us about special promotions, surveys, contests, sweepstakes, about Golden Palace Online Casino and its marketing partners. Postal marketing notifications containing offers for our marketing partners will be sent by Golden Palace Online Casino directly.
Golden Palace Online Casino works hard to ensure that our systems are secure and that they meet industry standards. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the Information we collect online. All transactions pass through Secure Socket Layer 3.0 technology to ensure your data is protected. The security of personal information you may submit in connection with a promotion entry, survey response, online facilities and/or registration for any feature on the Site is of the utmost concern to us, and we strive to ensure its security through encryption on our systems. However, no data transmission over the Internet can be guaranteed to be completely secure, we cannot guarantee the security of any information you transmit to us, and you transmit such information at your own risk. We will continue to assess new technology to evaluate its ability to provide additional protection of your Information.
Protecting Children from Online Gambling
At Golden Palace Online Casino Protecting the privacy of the very young is especially important. Golden Palace Online Casino will not allow Children under the age of majority (minors) to participate in contests or open real money accounts. In the event of a registration where we receive notice afterwards that a member submitted an inaccurate birth date at registration and is actually under 18 years of age/Age of Majority, we will immediately close their account and delete their personal information.
Golden Palace Online Casino encourages parents and guardians to spend time online with their children and to participate with them in the various interactive activities available on the Internet and on our Web Site in particular.
Sharing and Control Over Your Information
Golden Palace Online Casino does not and shall not sell your User Information to anyone. Our parent management company may share your information between other sites that it manages, but will never provide your User Information to a third party for sale or rental. Within our gaming software, the user may update their personal information.
Right to Change Internet Privacy Statement:
Golden Palace Online Casino reserves the right to change this privacy statement at any time. Changes will be effective immediately upon posting.